Amazon has been making big effort lately to attract more enterprise customers, which are traditionally more conservative about technology investments. The company is doing everything it can to make ...

AWS AI partner Caylent acquires Amazon Connect consulting firm Pronetx to drive AI services into customer experience via contact center services.

SEATTLE--(BUSINESS WIRE)--Amazon Web Services, Inc. (AWS), an Amazon.com company (NASDAQ: AMZN), today announced Amazon Connect, a self-service, cloud-based contact center service that makes it easy ...

Amazon Web Services Inc. is adding more artificial intelligence features to its Amazon Connect service, which helps companies run their contact centers more efficiently. The update was detailed today ...

Amazon Web Services said it has launched Amazon Connect, a cloud contact center service. The move gets AWS more into the lucrative customer service market dominated by the likes of Salesforce, SAP and ...

FAIRFIELD, N.J.--(BUSINESS WIRE)--#1111managedconnectivity--11:11 Systems (“11:11”), a managed infrastructure solutions provider, today announced the availability of 11:11 Managed Connectivity for AWS ...

Lumen Technologies has teamed up with Amazon Web Services (AWS) to deliver private, high‑speed connections between enterprise ...

SEATTLE--(BUSINESS WIRE)--Today at Enterprise Connect, Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company (NASDAQ: AMZN), shared new business momentum milestones and announced three new ...

The initiative aims to simplify secure, high-speed data transfer and application deployment across Oracle and AWS clouds.