As the real-life impact of the CrowdStrike and Microsoft outage continues to unfold, one thing is clear: building crisis communication strategies is an essential part of leadership. It’s a step that ...

Communicating with all those employees sitting in front of computers is easy. But if your workforce includes employees in manufacturing, retail, hospitality or healthcare, you may have to work a ...

The best communicators draw on what is needed in a given moment, for a given audience. This often is a mix of objectivity, facts, emotion, and connection. Some researchers have categorized and studied ...

The Covid-19 pandemic unexpectedly ushered in a sense of calm worldwide, providing a much-needed respite for individuals like myself who have autism and sensory processing disorder. Decreased noise ...

We live in an age of great sensitivity to language–some might even say hyper-sensitivity. While being too “politically correct” might cause some people to roll their eyes, you ignore individual ...

Inclusive excellence has been a guiding principle of the College of Communication, Media, Design and Information (CMDI) since our inception in 2015. CMDI brings students, staff and faculty together ...

In December 2021, the American Chemical Society released the ACS Inclusivity Style Guide, a guide on inclusive language and images. The aim was to help ACS staff and members communicate in ways that ...

How we communicate with each other shapes our shared daily work and studies. With the new "Guide to Inclusive Communication", ETH Zurich is now providing a concise orientation tool that shows how to ...