Salesforce has liberally cast Slackbot throughout the collaboration platform, offering automated note-taking of meetings and creating workflow for repeated tasks. Crucially, it will also act as a ...

Salesforce stock is down, but Benioff says AI Agentforce and “Agent Albert” could drive growth—plus hybrid pricing and ...

Salesforce used AI agents to cut $100 million in support costs and handle 3 million customer conversations. Now it's ...

Salesforce detailed a new partner network, expanded Agent Fabric and new AgentExchange marketplace as part of its TDX event ...

The new platform packages Salesforce’s AI and developer tools into a headless, API‑driven layer designed for software agents ...

Salesforce Inc. is cranking out yet more artificial intelligence agents, this time for its flagship customer relationship management platform. The new agents include the Einstein Sales Development Rep ...

Salesforce has launched a tool that lets its customers connect other companies’ AI agents with their Salesforce data, an executive said on LinkedIn. The tool, known as a hosted Model Context Protocol ...

In its latest generative artificial intelligence push, Salesforce Inc. said today it’s introducing new features for banks that will help them deal with transaction disputes much more rapidly. The new ...