So, you’re running a small business and thinking about getting a CRM. Specifically, you’ve heard about Salesforce ...

Salesforce Inc. is cranking out yet more artificial intelligence agents, this time for its flagship customer relationship management platform. The new agents include the Einstein Sales Development Rep ...

Salesforce has had over one million AI agent-customer conversations. The company launched AI agents on its Salesforce Help site in October 2024, a full-screen experience that makes getting support ...

Salesforce detailed a new partner network, expanded Agent Fabric and new AgentExchange marketplace as part of its TDX event ...

In its latest generative artificial intelligence push, Salesforce Inc. said today it’s introducing new features for banks that will help them deal with transaction disputes much more rapidly. The new ...

Like many other SDRs, Salesforce is a must-have tool that I use daily in my efforts to track and manage my pipeline and keep everything neat and organized. But I wasn't always so proficient at it.

Salesforce used AI agents to cut $100 million in support costs and handle 3 million customer conversations. Now it's ...