Oracle announced three significant artificial intelligence (AI) overtures with a heightened focus on CRM and service this week at Oracle CloudWorld in Las Vegas. On Tuesday, Oracle released details of ...

update SINGAPORE--Oracle launched on Monday two new products that it said will allow users to integrate social networks into their customer relationship management (CRM) system. The software vendor's ...

Oracle's Anthony Lye, senior vice president of the company's customer relationship management software unit, said demand is growing at a rate he hasn't "seen since the bubble times." Lye also argued ...

The challenge for Oracle CRM is to integrate with Web 2.0 applications like Orkut and Facebook alongside managing competition from rival SAP. The challenge for Oracle CRM is to integrate with Web 2.0 ...

Our research has found that Salesforce is the better choice than Oracle when it comes to CRM platforms. Thanks to rich features, immediacy, and a very compelling pricing structure, there’s a reason ...

Oracle CRM On Demand Release 16, based on the CRM applications Oracle acquired when it bought Siebel Systems in 2006, is Oracle's entry in the hotly contested Software-as-a-Service CRM arena where the ...

Oracle Corp. has made generally available the latest iteration of its acquired Siebel Systems on-demand product, an offering that revives the Siebel moniker despite Oracle's previously announced ...

There is no end in sight for CRM on Demand despite the arrival of Fusion CRM, according to an executive Oracle is hoping to differentiate its cloud CRM (customer relationship management) software from ...

The independent Siebel Systems, bought by Oracle for over $5 billion last year, had not pledged to support Linux. It had, however, worked with IBM to ensure that Siebel CRM could work with DB2 ...

Oracle is hoping to differentiate its cloud CRM (customer relationship management) software from that sold by rivals such as Salesforce.com with a new set of industry-specific capabilities. Oracle CRM ...